Friday, February 5, 2016

Freelancer Fees and Charges


For Employers

Projects

Freelancer is free to sign up, post a project, receive bids from freelancers, review the freelancer's portfolio and discuss the project requirements. If you choose to award the project, and the freelancer accepts, we charge you a small project fee relative to the value of the selected bid, as an introduction fee (as detailed in the table below).
The cost and how this fee is charged depends on the type of project and membership plan
Membership PlanEmployer Project Fee
Fixed Price ProjectsHourly Projects
Free3% or $3.00 USD, whichever is greater3%
Intro3% or $3.00 USD, whichever is greater3%
Basic3% or $3.00 USD, whichever is greater3%
Plus3% or $3.00 USD, whichever is greater3%
Standard0%0%
Premium0%0%
For fixed price projects, the fee is levied at the time a project that has been awarded by you has been accepted by each freelancer you award. If you subsequently pay the freelancer more than the original bid amount we will also charge the project fee on any overage payments.
For hourly projects, the fee is levied on each payment as it is made to the freelancer.
You may cancel the project from your dashboard at any time for up to seven (7) days after the project has been accepted for a full refund of your fee.
Optional project upgrades may be purchased.

Contests

At the time of posting a contest, employers must provide funds equivalent to the total contest prize. We have a Money Back Guarantee for this prize money.
The Money Back Guarantee entitles you to get your money back for up to 30 days from contest closing if you are not happy with the submitted entries. You can get refunded simply by contacting support.
Note that refunds are not available on 'Guaranteed contests', and this refund does not include any upgrades that you may have selected for the contest. If you've already selected an entry as the winner and completed the contest handover, which has released the prize money to them, you are not eligible for a refund.
There is no contest fee for posting and awarding the contest for employers.
Each additional awarded entry will also require payment of the prize for that entry.
Optional contest upgrades may be purchased.

Services

At the time of ordering a service, employers must provide funds equivalent to the total service price. The payment is protected by the Freelancer Milestone Payment System. Only release the payment once you are 100% happy with the work that has been delivered.

For Freelancers

Freelancer is free to sign up, create a profile, select skills of projects you are interested in, upload a portfolio, receive project notifications, discuss project details with the employer, bid on projects (free members receive initially 8 bids per month) and enter contests.
Optional bid upgrades may be purchased to promote a bid.

Projects

For fixed price projects, if you are awarded a project, and you accept, we charge you a small project fee relative to the value of the selected bid, as an introduction fee. If you are subsequently paid more than the original bid amount, we will also charge the project fee on any overage payments.
For hourly projects, the fee is levied on each payment as it is made by the employer to you.
Membership PlanFreelancer Project Fee
Fixed Price ProjectsHourly Projects
Free10% or $5.00 USD, whichever is greater10%
Intro10% or $5.00 USD, whichever is greater10%
Basic10% or $5.00 USD, whichever is greater10%
Plus10% or $5.00 USD, whichever is greater10%
Standard5% or $4.00 USD, whichever is greater5%
Premium3% or $3.00 USD, whichever is greater3%

Contests

Submitting entries to a contest is free. Contest fee applies when you are awarded a contest prize. This fee is charged when the prize is released, which is after contest has been awarded to you and the handover of entry materials has been completed to the contest poster's satisfaction.
Membership PlanFreelancer Contest Fee
Free10% or $5.00 USD, whichever is greater
Intro10% or $5.00 USD, whichever is greater
Basic10% or $5.00 USD, whichever is greater
Plus10% or $5.00 USD, whichever is greater
Standard5% or $4.00 USD, whichever is greater
Premium3% or $3.00 USD, whichever is greater

Services

Submitting a listing to Freelancer Service is free. If you are subsequently hired to perform that Service a fee of 20% of the total service price is charged. This is charged when the service is ordered by way of a deduction from the payment you receive.

Preferred Freelancer Program

If you are in the Preferred Freelancer Program, you will be charged 15% project fee when you are awarded and accept a Recruiter project. This will not be charged upfront, like on regular projects, but rather when the milestones are released to you.

Refunds as Bonus Credit

In some instances, refund of fees may be done as bonus credit. This bonus may only be used on site, and can not be withdrawn or transferred. The bonus will expire in 90 days from the date of receipt.

Membership Plans

Select from a range of membership plans to determine the fees you pay for our service. You can work on the site as either an employer or freelancer as a free member, or gain additional benefits as a paid member by upgrading to a paid plan.
Memberships will recur on a monthly basis on the anniversary of your subscription, unless cancelled. If funds are insufficient we will try to renew your membership for up to 30 days, until funds are made available.
You may cancel your membership at anytime from the membership upgrade page, which will cease billing at the end of your subscription period without additional costs.

FREE

$0.00

INTRO

$0.99

BASIC

$4.95

PLUS

$9.95
RECOMMENDED 

STANDARD

$49.95

PREMIUM

$199.95

For Freelancers

DowngradeDowngradeDowngrade
Current Planrenews Mar 6, 2016
UpgradeUpgrade
Fixed Price Project Fee10% or $5.00 USD*10% or $5.00 USD*10% or $5.00 USD*10% or $5.00 USD*5% or $4.00 USD*3% or $3.00 USD*
Hourly Project Fee10%10%10%10%5%3%
Bids Per Month815501003001500
Skills20305080100400
Service Listings345102550
Unlock Rewards
Project Bookmarks
Preferred Freelancer
Custom Cover Photo
Employer Following51020Unlimited
External Invoicing515Unlimited

For Employer

 
Fixed Price Project Fee3% or $3.00 USD*3% or $3.00 USD*3% or $3.00 USD*3% or $3.00 USD*0%0%
Hourly Project Fee3%3%3%3%0%0%
Free Project Extensions
Free Sealed Project
Free NDA Project
* You will be charged whichever is greater.

Other Fees

Projects

The following fees are optionally charged for additional services. Unless otherwise specified according to the benefits of a paid membership plan:
Posting a ProjectFREE
Featured$29.00 USD
Urgent$9.00 USD
Private$19.00 USD
Full Time$199.00 USD
Recruiter$29.00 USD
Non-Disclosure Agreement (NDA)$20.00 USD
Sealed$9.00 USD
Priority$5.00 USD
Extend$9.00 USD
Delete$5.00 USD

Contests

The following fees are optionally charged for additional services. Unless otherwise specified according to the benefits of a paid membership plan:
Posting a ContestFREE
Awarding contestFREE
Awarding to additional freelancersFREE
GuaranteedFREE
Featured$30.00 USD
Top Contest$30.00 USD
Urgent$35.00 USD
Highlight$15.00 USD
Sealed$30.00 USD
Private$25.00 USD
ExtendCosts:
3 days = 15% of contest prize
5 days = 20% of contest prize
7 days = 30% of contest prize
14 days = 40% of contest prize
21 days = 50% of contest prize
Half of the costs will be used to increase the contest prize (rounded to the nearest whole number).
Unlock$5.00 USD

Bid Fees

Bidding on projectsFREE
Sponsored bid2% of bid amount (minimum $4.00 USD, maximum $50.00 USD)
Highlight Bid$1.00 USD

Contest Entry Fees

Submit an EntryFREE
Sealed Entry$0.50 USD
Highlight Entry$0.50 USD

Directory Fees

Directory sponsorshipAs selected at time of sponsoring (minimum $50.00 USD)

Exams

Taking an examDependent on exam. As specified prior to purchase. Typically either free, $5.00 USD, $10.00 USD, or $15.00 USD.

Transaction Fees

Transaction fees incurred for using Credit Card, PayPal or Skrill.$0.30 USD + 2.3%
Local Bank DepositFREE
International Wire Transfer$15.00 USD

Arbitration Fees

The arbitration fee for a milestone dispute is $5.00 USD or 5%, whichever is greater.
Our dispute resolution system is designed to allow both parties to resolve issues regarding milestone payments amongst themselves without arbitration.
After 4 days of a dispute being filed (or 7 days if the dispute is filed by the freelancer) either party may elect to move the dispute to paid arbitration. The other party will then have a further 4 days to agree to pay this fee and for both parties to submit any final evidence. If the other party fails to pay within time, they will lose the dispute.
The arbitration fee will then be refunded to the winner of the dispute.

Withdrawal Fees

Fees may be optionally levied depending on the method of withdrawal. Additional fees may be levied by the third party offering the withdrawal method.
Express WithdrawalFREE
PaypalFREE
Skrill (Moneybookers)FREE
Payoneer Debit CardFREE
International Wire$25.00 USD
We impose a minimum withdrawal, after fees, of USD $30.

Maintenance Fee

User Accounts that have not logged in for six months will incur a maintenance fee of up to $10.00 USD per month until either the account is terminated or reactivated for storage, bandwidth, support and management costs of providing hosting of the user's profile, portfolio storage, listing in directories, provision of the HireMe service, file storage and message storage. These fees will be refunded upon request by users on subsequent reactivation.

Taxes

Australian residents are subject to GST of 10%. Other government taxes may apply, depending on your region.

User Agreement

The fees and charges summarised on this page are governed by the terms of the Freelancer User Agreement and related site policies. The User Agreement includes other important terms and should be read in full. In particular section 23 of the User Agreement specifies the consequences of termination for violations of the User Agreement. Those consequences can include fines for damages that Freelancer will sustain as a result of actions that breach the User Agreement.

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